A top-rated kitchen serving too many fronts at once: rooftop dine-in, mall walk-ups, a Bocata counter and the delivery apps — each with its own queue, tablet or notebook. At peak, kiosk-less walk-ups stacked at the host stand, delivery tablets chirped over service, and 4.8-star regulars left no trace to market to.
The solution“Rooftop tables, a kiosk line, a food-hall counter and the delivery apps — that used to be four different operations. Now it's one flow into the LithosPOS, and the campaigns fill the quiet hours on their own.”
Diego Paredes · Operations manager, Nikkei
Quiqqy put every channel on one platform: a self-order kiosk catches mall walk-ups, tableside QR lets rooftop guests order and pay without flagging a server, online ordering runs direct delivery and pickup, and aggregator management folds the delivery apps into the same order screen. Marketing automation turns the guest list into campaigns — new-roll drops and win-backs. Every ticket, from every channel, lands on the LithosPOS and the sushi bar's kitchen screen.
