Seven branches meant seven versions of the same chaos: delivery-app tablets crowding the counters, reservations taken by phone into notebooks, an ordering page that didn't reach the kitchen, and menus drifting out of sync between outlets. Regulars existed only as names on old tickets — there was no way to bring them back.
The solution“Every channel used to be its own little system — app tablets, a reservations notebook, a website that didn't talk to the kitchen. Now it's one flow into our LithosPOS, and the campaigns quietly keep the ovens busy.”
Luca Moretti · Managing partner, Mamma Italia
Quiqqy put all of it on one platform. Commission-free online ordering for delivery and pickup across the 7 outlets; aggregator management folding Talabat, Deliveroo, Careem and Noon into each branch's single order screen; table reservations with per-branch availability; and marketing automation running win-backs and pizza-night offers over WhatsApp, SMS and email. Every order and booking drops straight onto the branch's LithosPOS and kitchen printer.
